Law enforcement interpersonal communication and conflict management : the IMPACT modelUpplaga 1
- Upplaga: 1a upplagan
- Utgiven: 2016
- ISBN: 9781506303376
- Sidor: 152 st
- Förlag: Sage Publications
- Format: Häftad
- Språk: Engelska
Om boken
Harnessing 30 years of front line law enforcement experience, author Brian D. Fitch outlines practical strategies in a six-step model, IMPACT, which asks professionals to:
Identify and master emotions
Master the story
Promote positive behaviour
Achieve Rapport
Control your response
Take perspective
When used correctly, this model will help readers communicate and connect more effectively with people in virtually any law enforcement environment.
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Mer om Law enforcement interpersonal communication and conflict management : the IMPACT model (2016)
2016 släpptes boken Law enforcement interpersonal communication and conflict management : the IMPACT model skriven av Brian D. Fitch. Det är den 1a upplagan av kursboken. Den är skriven på engelska och består av 152 sidor. Förlaget bakom boken är Sage Publications.
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Referera till Law enforcement interpersonal communication and conflict management : the IMPACT model (Upplaga 1)
Harvard
Fitch, B. D. (2016). Law enforcement interpersonal communication and conflict management : the IMPACT model. 1:a uppl. Sage Publications.
Oxford
Fitch, Brian D., Law enforcement interpersonal communication and conflict management : the IMPACT model, 1 uppl. (Sage Publications, 2016).
APA
Fitch, B. D. (2016). Law enforcement interpersonal communication and conflict management : the IMPACT model (1:a uppl.). Sage Publications.
Vancouver
Fitch BD. Law enforcement interpersonal communication and conflict management : the IMPACT model. 1:a uppl. Sage Publications; 2016.
