Managing Difficult Interactions; Harvard Business School. Press.; 2008

Managing Difficult Interactions

av Harvard Business School. Press.
In the business world, confrontations are inevitable -- whether they're with your employees, peers, bosses, or even suppliers and customers. Ignored or handled badly, confrontations can damage workplace relationships and ruin careers. This volume helps you master the art of effectively managing difficult interactions. You'll learn how to: * Determine which confrontations are worth an investment of your time and energy * Understand and manage the strong emotions that can arise during confrontations * Design solutions that meet all stakeholders' needs * Coach your direct reports to resolve confrontations productively
In the business world, confrontations are inevitable -- whether they're with your employees, peers, bosses, or even suppliers and customers. Ignored or handled badly, confrontations can damage workplace relationships and ruin careers. This volume helps you master the art of effectively managing difficult interactions. You'll learn how to: * Determine which confrontations are worth an investment of your time and energy * Understand and manage the strong emotions that can arise during confrontations * Design solutions that meet all stakeholders' needs * Coach your direct reports to resolve confrontations productively
Utgiven: 2008
ISBN: 9781422125083
Förlag: Harvard Business School Press
Format: Häftad
Språk: Engelska
Sidor: 96 st
In the business world, confrontations are inevitable -- whether they're with your employees, peers, bosses, or even suppliers and customers. Ignored or handled badly, confrontations can damage workplace relationships and ruin careers. This volume helps you master the art of effectively managing difficult interactions. You'll learn how to: * Determine which confrontations are worth an investment of your time and energy * Understand and manage the strong emotions that can arise during confrontations * Design solutions that meet all stakeholders' needs * Coach your direct reports to resolve confrontations productively
In the business world, confrontations are inevitable -- whether they're with your employees, peers, bosses, or even suppliers and customers. Ignored or handled badly, confrontations can damage workplace relationships and ruin careers. This volume helps you master the art of effectively managing difficult interactions. You'll learn how to: * Determine which confrontations are worth an investment of your time and energy * Understand and manage the strong emotions that can arise during confrontations * Design solutions that meet all stakeholders' needs * Coach your direct reports to resolve confrontations productively
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Om Managing Difficult Interactions (2008)

I oktober 2008 släpptes boken Managing Difficult Interactions skriven av Harvard Business School. Press.. Den är skriven på engelska och består av 96 sidor djupgående information. Förlaget bakom boken är Harvard Business School Press.

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