83:T603,

This book features an arsenal of shrewd tactics and winning strategies to make you a major account sales success. Knowing how to get to the decision maker, deal with the competition, understand buyer psychology, and service the client - these are the keys to success when you need to nail down major accounts. Now, for the first time, here's a book of practical, proven-effective strategies and tactics for the entire major account sales cycle.Based on Neil Rackham's exhaustive research, the strategies you'll find here will enable you to: tailor your selling strategy to match each step in the client's decision-making process; ensure that you won't lose your customers because you'll know the psychology of the buyer and how to respond to their doubts; gain entry to accounts through many different windows of opportunity; deal with competitive situations, take on bigger competitors, and win using strategies that the author's meticulous research shows are employed by the most successful salespeople; handle negotiations, concessions on price, and term agreements skillfully and effectively; and, offer the ongoing technical and maintenance support that keeps your major accounts yours.From a world-renowned sales innovator, this first-of-a-kind A-to-Z presentation of major account strategy puts sales success in your hands. Make it yours today. Read "Major Account Sales Strategy".

84:T5f8,

Designed for the two-semester general chemistry course, Chang's best-selling textbook continues to take a traditional approach and is often considered a student and teacher favorite. The book features a straightforward, clear writing style and proven problem-solving strategies. It continues the tradition of providing a firm foundation in chemical concepts and principles while presenting a broad range of topics in a clear, concise manner. The tradition of "Chemistry" has a new addition with co-author, Kenneth Goldsby from Florida State University, adding variations to the 11th edition. The organization of the chapter order has changed with nuclear chemistry moving up in the chapter order. There is a new problem type - Interpreting, Modeling, and Estimating - fully demonstrating what a real life chemist does on a daily basis. The authors have added over 340 new problems to the book. The new edition of "Chemistry" continues to strike a balance between theory and application by incorporating real examples and helping students visualize the three-dimensional atomic and molecular structures that are the basis of chemical activity.An integral part of the text is to develop students' problem-solving and critical thinking skills. The 11th edition continues to deliver the integration of tools designed to inspire both students and instructors. Effective technology is integrated throughout the book. The multimedia package for the new edition stretches students beyond the confines of the traditional textbook.

85:T6aa,Evaluation in a Nutshell, 2/e is a succinct guide to strategic and technical issues in evaluation of health promotion programs. You will be given valuable advice on planning and accountability in health promotion.

Adrian Bauman and Don Nutbeam, both professors and professional in the Health Promotion field have written this Evaluation in a Nutshell, 2/e with passion and content to assist other Health Promotion professionals wanting to make a difference in to our public's health.

Key features in this edition include an Online learning center to contain examples of each of the styles of evaluation and examples of research design which will be updated annually, each chapter will be reviewed and revised (five independent reviews commissioned by lecturers in public health promotion, including a reviewer from the University of Montreal), new case studies, examples and references will be used, the science of ‘dissemination research’ has evolved and the authors will compare their model of dissemination with the US standard (the REAIM framework) to ensure currency, the different components of research that can contribute to program evaluation will be further explained and new designs and methods for understanding how interventions work, there will also be a short new section on policy research and its role in program evaluation as well as the economic appraisal of programs.

Also new to this edition will be an Online Learning Centre the authors will write case studies to give examples of the styles of evaluation, examples of research design and examples of measurement designed for use by any reader of the text, student or professional.

86:T6a3,Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.

A working tool that delivers expert guidance on all aspects of product reliability

The completely updated second edition of this classic reference offers you unsurpassed coverage of all aspects of reliability engineering and management, including reliability issues in electronic components and systems, software, and mechanical devices. It now includes specific information on how to design a product for reliability; it adds the concept of process and the tools of total quality control (TQC) to the reliability function. Filled with applications ranging from consumer products to high-tech systems, this indispensable handbook clearly demonstrates how reliability is a process that can be characterized, controlled, and improved. It provides you with a wealth of new material on the reliability function, as well as highly effective methods and mathematics used to predict and determine the reliability of a product.

You'll find practical information on proven industry practices to define and achieve reliability goals, as well as the traditional mathematics of reliability. Also included are basic tables for determining reliability, and standards and specifications used b the U.S. Department of Defense. Essential for all reliability engineers, product designers, quality engineers, and engineering mathematics, this edition of the world-renowned handbook will give you the expertise needed to define and attain optimum reliability goals for your company's products.87:T84a,""You'll not only break the ice, you'll melt it away with your new skills."" -- Larry King ""The lost art of verbal communication may be revitalized by Leil Lowndes."" -- Harvey McKay, author of ""How to Swim with the Sharks Without Being Eaten Alive"" What is that magic quality makes some people instantly loved and respected? Everyone wants to be their friend (or, if single, their lover!) In business, they rise swiftly to the top of the corporate ladder. What is their "Midas touch?" What it boils down to is a more skillful way of dealing with people. The author has spent her career teaching people how to communicate for success. In her book "How to Talk to Anyone" (Contemporary Books, October 2003) Lowndes offers 92 easy and effective sure-fire success techniques-- she takes the reader from first meeting all the way up to sophisticated techniques used by the big winners in life. In this information-packed book you'll find: 9 ways to make a dynamite first impression14 ways to master small talk, "big talk," and body language 14 ways to walk and talk like a VIP or celebrity 6 ways to sound like an insider in any crowd 7 ways to establish deep subliminal rapport with anyone 9 ways to feed someone's ego (and know when NOT to!)11 ways to make your phone a powerful communications tool 15 ways to work a party like a politician works a room7 ways to talk with tigers and not get eaten alive In her trademark entertaining and straight-shooting style, Leil gives the techniques catchy names so you'll remember them when you really need them, including: "Rubberneck the Room," "Be a Copyclass," "Come Hither Hands," "Bare Their Hot Button," "The Great Scorecard in the Sky," and "Play the Tombstone Game," for big success in your social life, romance, and business. "How to Talk to Anyone," which is an update of her popular book, "Talking the Winner's Way" (see the 5-star reviews of the latter) is based on solid research about techniques that work! By the way, don't confuse "How to Talk to Anyone" with one of Leil's previous books, "How to Talk to Anybody About Anything." This one is completely different!88:T586,The Second European Edition of services marketing: integrating customer focus across the firm by Wilson, Zeithaml, Bitner and Gremler uniquely focuses on the development of customer relationships through quality service. Reflecting the increasing importance of the service economy, Services Marketing is the only text that put the customer's experience of services at the centre of its approach.The core theories, concepts and frameworks are retained, and specifically the gaps model, a popular feature of the book. The text moves from the foundations of services marketing before introducing the gaps model and demonstrating its application to services marketing. In the second edition, the book takes on more European and International contexts to reflect the needs of courses, lecturers and students. The second edition builds on the wealth of European and International examples, cases, and research in the first edition, offering more integration of European content. It has also be fully updated with the latest research to ensure that it continues to be seen as the text covering the very latest services marketing thinking.In addition, the cases section has been thoroughly examined and revised to offer a range of new case studies with a European and global focus. The online resources have also been fully revised and updated providing an excellent package of support for lecturers and students.89:T6ae,

publisher's note: products purchased from third party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.

The most trusted all-in-one overview of the biomedical and environmental aspects of toxicology--NOW more complete, up-to-date, and in full color

A Doody's Core Title for 2017!

NEW to the Eighth Edition

FULL-COLOR design to allow for a clearer interpretationof the basic components of toxicology featured throughout the text
EXPANDED tables, illustrations, and other visuals areupdated with state-of-the-art standards that makes thisedition even more current and relevant
DVD with image bank features all tables and illustrations from the text in presentation-ready format
NEW CHAPTERS include "Toxic Effects of Calories"and "Toxic Effects of Nanoparticles"

the world's leading and most authoritative textbook on poisons has more to offer students,toxicologists, and pharmacologists than ever before. now in full color, and thoroughly revised, the eighth edition of Casarett & Doull's TOXICOLOGY: The Basic Science of Poisons not only delivers a comprehensive review of the essential components of toxicology, it offers the most up-to-date,revealing, and in-depth look at the systemic responses of toxic substance available anywhere.

combined with the latest thinking by the field's foremost scholars plus solid coverage of general principles, modes of action, and chemical-specific toxicity, this landmark text continues to set the standard for toxicology references.

8a:T467,"The most accessible and complete art therapy book ever published. It is a great achievement."
--Shaun McNiff, author of art is medicine and trust the process

"Malchiodi's fascinating book shows how modern art therapy is being employed as a potent health-care intervention."
--Larry Dossey, M.D., author of prayer is good medicine and healing words

newly updated and revised, this authoritative guide shows you how to use art therapy to guide yourself and others on a special path of personal growth, insight, and transformation. cathy a. malchiodi, a leading expert in the field, gives you step-by-step instructions for stimulating creativity and interpreting the resulting art pieces. this encouraging and effective method can help you and others recover from pain and become whole again.

The Art Therapy Sourcebook will help you:

Find relief from overwhelming emotions
Recover from traumatic losses
Reduce their stress levels
Discover insights about yourself
Experience personal growth

8b:T6f8,Psychological Testing and Assessment presents students with a solid grounding in psychometrics and the world of testing and assessment. The book distinguishes itself through its logical organization and many pedagogical aids, including the "Meet an Assessment Professional" feature in every chapter that highlights the works of important academics and practitioners in the field. Now in its ninth edition, this program has consistently won enthusiastic reviews, not only for its balance of breadth and depth of coverage, but for content that brings a human face to the assessment enterprise. The Connect course for this offering includes SmartBook, an adaptive reading and study experience which guides students to master, recall, and apply key concepts while providing automatically-graded assessments.

McGraw-Hill Connect (R) is a subscription-based learning service accessible online through your personal computer or tablet. Choose this option if your instructor will require Connect to be used in the course. Your subscription to Connect includes the following:

* SmartBook (R) - an adaptive digital version of the course textbook that personalizes your reading experience based on how well you are learning the content.
* Access to your instructor's homework assignments, quizzes, syllabus, notes, reminders, and other important files for the course.
* Progress dashboards that quickly show how you are performing on your assignments and tips for improvement.
* The option to purchase (for a small fee) a print version of the book. This binder-ready, loose-leaf version includes free shipping.

Complete system requirements to use Connect can be found here: http://www.mheducation.com/highered/platforms/connect/training-support-students.html3c:["$","$L7e",null,{"state":{"mutations":[],"queries":[{"dehydratedAt":1794619274590,"state":{"data":{"pages":[{"requestId":"33ff81c5-792a-47d4-9b89-ded69c7e0e0f","total":{"value":3618,"relation":"eq"},"rows":[{"entityType":"book","isbn":"9780070511149","id":91572,"score":2,"position":432,"book":{"id":91572,"isbn":"9780070511149","created":"2015-12-17T23:00:00.000Z","title":"Major account sales strategy","description":"$83","htmlDescription":null,"pages":240,"language":"eng","depth":23,"height":160,"width":240,"weight":490,"edition":null,"publishDate":"1989","authorNames":"Neil Rackham","publisherName":"McGraw-Hill","format":"BB","category":164,"image":"https://book-info.studentapan.live/image/9780070511149-major-account-sales-strategy.jpg","highResImage":"https://book-info.studentapan.live/image/9780070511149-major-account-sales-strategy.jpg/org","imageFile":"9780070511149","isRemoved":null,"views":11,"editionGroupId":6918,"editionGroupState":null,"adsCount":1,"minPrice":325,"source":"book-info-service","minNewPrice":null,"varugruppCode":null,"isExercise":false,"inventory":null,"sellAsDigital":false,"editionGroupSearchEnabled":false}},{"entityType":"book","isbn":"9780070172203","id":155935,"score":2,"position":433,"book":{"id":155935,"isbn":"9780070172203","created":"2015-11-02T23:00:00.000Z","title":"Statistical techniques in business & economics","description":"

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Vi har inte fått in någon beskrivning av denna bok från förlaget. Om boken ännu inte utkommit är en beskrivning av boken förhoppningsvis på gång. Ett tips är annars att söka upp förlagets hemsida där mer information om boken kan finnas.

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","htmlDescription":null,"pages":527,"language":"eng","depth":null,"height":null,"width":null,"weight":null,"edition":"14","publishDate":"2010","authorNames":"Douglas A. Lind, William G. Marchal, Samuel Adam Wathen","publisherName":"McGraw-Hill/Irwin","format":"BC","category":164,"image":"https://book-info.studentapan.live/image/9780070172203-statistical-techniques-in-business-och-economics.jpg","highResImage":"https://book-info.studentapan.live/image/9780070172203-statistical-techniques-in-business-och-economics.jpg/org","imageFile":"9780070172203","isRemoved":null,"views":11,"editionGroupId":1388,"editionGroupState":null,"adsCount":3,"minPrice":199,"source":"book-info-service","minNewPrice":null,"varugruppCode":null,"isExercise":false,"inventory":null,"sellAsDigital":false,"editionGroupSearchEnabled":false}},{"entityType":"book","isbn":"9780073402680","id":516808,"score":2,"position":434,"book":{"id":516808,"isbn":"9780073402680","created":"2021-06-23T08:04:59.000Z","title":"Chemistry","description":"$84","htmlDescription":null,"pages":1168,"language":"eng","depth":44,"height":209,"width":266,"weight":2195,"edition":"11","publishDate":"2013","authorNames":"Raymond. Chang, Kenneth A. Goldsby","publisherName":"McGraw Hill","format":"BB","category":164,"image":"https://book-info.studentapan.live/image/9780073402680_299f52cd-e75f-4ecd-8164-579b46718d28","highResImage":"https://book-info.studentapan.live/image/9780073402680_299f52cd-e75f-4ecd-8164-579b46718d28/org","imageFile":"9780073402680_299f52cd-e75f-4ecd-8164-579b46718d28","isRemoved":null,"views":10,"editionGroupId":186,"editionGroupState":null,"adsCount":1,"minPrice":505,"source":"book-info-service","minNewPrice":null,"varugruppCode":null,"isExercise":false,"inventory":null,"sellAsDigital":false,"editionGroupSearchEnabled":false}},{"entityType":"book","isbn":"9780071016209","id":402831,"score":2,"position":435,"book":{"id":402831,"isbn":"9780071016209","created":"2021-06-17T17:08:15.000Z","title":"Evaluation in a nutshell : a practical guide to the evaluation of health promotion programs","description":"$85","htmlDescription":null,"pages":100,"language":"eng","depth":8,"height":140,"width":210,"weight":240,"edition":"2","publishDate":"2014","authorNames":"Adrian E. Bauman, Don Nutbeam, Adrian Bauman","publisherName":"McGraw-Hill","format":"BC","category":141,"image":"https://book-info.studentapan.live/image/9780071016209-evaluation-in-a-nutshell-a-practical-guide-to-the-evaluation-of-health-promotion-programs.jpg","highResImage":"https://book-info.studentapan.live/image/9780071016209-evaluation-in-a-nutshell-a-practical-guide-to-the-evaluation-of-health-promotion-programs.jpg/org","imageFile":"9780071016209","isRemoved":null,"views":10,"editionGroupId":239792,"editionGroupState":"UNPUBLISHED","adsCount":7,"minPrice":149,"source":"book-info-service","minNewPrice":null,"varugruppCode":null,"isExercise":false,"inventory":null,"sellAsDigital":false,"editionGroupSearchEnabled":false}},{"entityType":"book","isbn":"9780071434225","id":638339,"score":2,"position":436,"book":{"id":638339,"isbn":"9780071434225","created":"2022-05-27T08:56:52.000Z","title":"Turkish","description":"

Idling in Istanbul? Teach yourself Turkish!

With Teach Yourself it's possible for virtually anyone to learn and experience the languages of the world, from Afrikaans to Zulu; Ancient Greek to Modern Persian; Beginner's Latin to Biblical Hebrew. Follow any of the Teach Yourself Language Courses at your own pace or use them as a supplement to formal courses. These complete courses are professionally designed for self-guided study, making them one of the most enjoyable and easy to use language courses you can find.

Step-by-step guide to pronunciation and grammar
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\n Designed for the two-semester general chemistry course, Chang's best-selling textbook features a straightforward, clear writing style and proven problem-solving strategies. It continues the tradition of providing a firm foundation in chemical concepts and principles while presenting a broad range of topics in a clear, concise manner. The new edition of \"Chemistry\" continues to strike a balance between theory and application by incorporating real examples.

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