Call Center Best Practices - Special operations edition; Prosci; 2001
Call Center Best Practices - Special operations edition; Prosci; 2001

Call Center Best Practices - Special operations edition Upplaga 10

av Prosci

  • Upplaga: 10e upplagan
  • Utgiven: 2001
  • ISBN: 9781930885158
  • Förlag: ProSci Research
  • Format: Häftad
  • Språk: Engelska

Om boken

This benchmarking report will enable you to learn effective management practices from other companies and use this information to drive decision-making in your call center. In this report, 271 call centers provide data on the most critical information for successful call center management and operations. The report presents: ·lessons learned by call center managers about their most effective management practices ·operational changes that have the greatest impact on customer...

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Mer om Call Center Best Practices - Special operations edition (2001)

2001 släpptes boken Call Center Best Practices - Special operations edition skriven av Prosci. Det är den 10e upplagan av kursboken. Den är skriven på engelska. Förlaget bakom boken är ProSci Research.

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Referera till Call Center Best Practices - Special operations edition (Upplaga 10)

Harvard

Prosci (2001). Call Center Best Practices - Special operations edition. 10:e uppl. ProSci Research.

Oxford

Prosci, Call Center Best Practices - Special operations edition, 10 uppl. (ProSci Research, 2001).

APA

Prosci. (2001). Call Center Best Practices - Special operations edition (10:e uppl.). ProSci Research.

Vancouver

Prosci. Call Center Best Practices - Special operations edition. 10:e uppl. ProSci Research; 2001.

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