Difficult conversations : how to discuss what matters most
- Utgiven: 2010
- ISBN: 9780143118442
- Sidor: 315 st
- Förlag: Penguin
- Format: Häftad
- Språk: Engelska
Om boken
The 10th-anniversary edition of the New York Times business bestseller-now updated with Answers to Ten Questions People Ask We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: - Decipher the underlying structure of every difficult conversation
- Start a conversation without defensiveness
- Listen for the meaning of what is not said
- Stay balanced in the face of attacks and accusations
- Move from emotion to productive problem solving
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Mer om Difficult conversations : how to discuss what matters most (2010)
2010 släpptes boken Difficult conversations : how to discuss what matters most skriven av Douglas Stone. Den är skriven på engelska och består av 315 sidor. Förlaget bakom boken är Penguin.
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Harvard
Stone, D. (2010). Difficult conversations : how to discuss what matters most. Penguin.
Oxford
Stone, Douglas, Difficult conversations : how to discuss what matters most (Penguin, 2010).
APA
Stone, D. (2010). Difficult conversations : how to discuss what matters most. Penguin.
Vancouver
Stone D. Difficult conversations : how to discuss what matters most. Penguin; 2010.
