Improving Customer Satisfaction, Loyalty, and Profit: An Integrated Measure; Michael D. Johnson, Anders Gustafsson; 2007

Improving Customer Satisfaction, Loyalty, and Profit: An Integrated Measure Upplaga 1

av Michael D. Johnson, Anders Gustafsson
'Improving Customer Satisfaction, Loyalty, and Profit', an integrated measurement and management system.
'Improving Customer Satisfaction, Loyalty, and Profit', an integrated measurement and management system.
Upplaga: 1a upplagan
Utgiven: 2007
ISBN: 9780787964696
Förlag: John Wiley & Sons
Format: Häftad
Språk: Engelska
Sidor: 240 st
'Improving Customer Satisfaction, Loyalty, and Profit', an integrated measurement and management system.
'Improving Customer Satisfaction, Loyalty, and Profit', an integrated measurement and management system.
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