ISE Service Management: Operations, Strategy, Information Technology; Sanjeev Bordoloi; 2018
ISE Service Management: Operations, Strategy, Information Technology; Sanjeev Bordoloi; 2018

ISE Service Management: Operations, Strategy, Information TechnologyUpplaga 9

av Sanjeev Bordoloi

  • Upplaga: 9e upplagan
  • Utgiven: 2018
  • ISBN: 9781260092424
  • Sidor: 524 st
  • Förlag: McGraw Hill
  • Format: Häftad
  • Språk: Engelska

Om boken

The ninth edition continues to acknowledge and emphasize the essential uniqueness of service management. The text is organized in four parts: Part One: Understanding Services, which provides a historical context as well as distinguishes the distinctive characteristics of service operations; Part Two: Designing the Service Enterprise, which covers designing the service enterprise to support the competitive strategy; Part Three: Managing Service Operations that details topics such as Managing Capacity, Demand and Waiting Lines and Service Supply Relationships and; Part Four: Quantitative Models for Service Management that addresses forecasting and managing service inventory.

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Mer om ISE Service Management: Operations, Strategy, Information Technology (2018)

I mars 2018 släpptes boken ISE Service Management: Operations, Strategy, Information Technology skriven av Sanjeev Bordoloi. Det är den 9e upplagan av kursboken. Den är skriven på engelska och består av 524 sidor. Förlaget bakom boken är McGraw Hill.

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Referera till ISE Service Management: Operations, Strategy, Information Technology (Upplaga 9)

Harvard

Bordoloi, S. (2018). ISE Service Management: Operations, Strategy, Information Technology. 9:e uppl. McGraw Hill.

Oxford

Bordoloi, Sanjeev, ISE Service Management: Operations, Strategy, Information Technology, 9 uppl. (McGraw Hill, 2018).

APA

Bordoloi, S. (2018). ISE Service Management: Operations, Strategy, Information Technology (9:e uppl.). McGraw Hill.

Vancouver

Bordoloi S. ISE Service Management: Operations, Strategy, Information Technology. 9:e uppl. McGraw Hill; 2018.

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