Organisation design : re-defining complex systemsUpplaga 1

Managers, consultants and academics are increasingly aware of the importance of organisation design in realising strategic goals and improving organisational effectiveness. Organisation design decisions directly affect how authority is defined, how resources are allocated, how business processes are linked together and how human capital is developed, coordinated, and deployed.   At the same time, there has never been a more challenging time to design and re-design organisations. An important cause is increasing complexity. Large organisations may consist of thousands of employees, delivering hundreds of different products in multiple markets or geographies. And new customer preferences lead to the development of new product variants, necessitating changes in the supply chain. With interdependencies to manage, how can managers reach decisions in a timely manner to respond to external threats and opportunities?   This book equips the reader with advanced tools and frameworks, based on research and practical experience, for re-designing complex organisations and addressing challenges faced by todays managers. These address everything from design at sub-unit level (e.g. departments and teams) up to the overall organisational architecture. Features of the text include: Case studies drawn from a wide range of industries, showing how the content within each chapter applies to real life situations and problems. Tools, frameworks, and design propositions that support interventions and design processes in organisations. Literature reviews and suggested questions for further research. About the author Nicolay Worren is a consultant who helps business leaders design more effective organisations. He has previously worked in two large consulting firms.  Nicolay holds a masters degree from McGill University and a doctorate from Said Business School, University of Oxford. He has published articles on strategy, organisation design and human resources in both academic and practitioner journals.