Service management and marketing : managing the moments of truth in service competition; Christian Grönroos; 1990

Service management and marketing : managing the moments of truth in service competition

av Christian Grönroos
Utgiven: 1990
ISBN: 9780029463987
Förlag: Lexington, Mass. Lexington Books
Språk: Engelska
Begagnad bok (0 st)
Begagnad bok (0 st)