Begagnad
-37%
Begagnad
-37%
Using Information to Develop a Culture of Customer Centricity
- Utgiven: 2013
- ISBN: 9780124105430
- Sidor: 108 st
- Förlag: Elsevier Science
- Format: Häftad
- Språk: Engelska
Om boken
Using Information to Develop a Culture of Customer Centricity sets the stage for understanding the holistic marriage of information, socialization, and process change necessary for transitioning an organization to customer centricity. The book begins with an overview list of 8-10 precepts associated with a business-focused view of the knowledge necessary for developing customer-oriented business processes that lead to excellent customer experiences resulting in increased revenues. Each chapter delves into each precept in more detail.
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Mer om Using Information to Develop a Culture of Customer Centricity (2013)
I november 2013 släpptes boken Using Information to Develop a Culture of Customer Centricity skriven av David Loshin, Abie Reifer. Den är skriven på engelska och består av 108 sidor. Förlaget bakom boken är Elsevier Science.
Köp boken Using Information to Develop a Culture of Customer Centricity på Studentapan och spara uppåt 37% jämfört med lägsta nypris hos bokhandeln.
Referera till Using Information to Develop a Culture of Customer Centricity
Harvard
Loshin, D. & Reifer, A. (2013). Using Information to Develop a Culture of Customer Centricity. Elsevier Science.
Oxford
Loshin, David & Reifer, Abie, Using Information to Develop a Culture of Customer Centricity (Elsevier Science, 2013).
APA
Loshin, D., & Reifer, A. (2013). Using Information to Develop a Culture of Customer Centricity. Elsevier Science.
Vancouver
Loshin D, Reifer A. Using Information to Develop a Culture of Customer Centricity. Elsevier Science; 2013.
