Beyond total quality management : toward the emerging paradigm
- Utgiven: 1994
- ISBN: 9780070066786
- Sidor: 817 st
- Förlag: McGraw-Hill
- Språk: Engelska
Om boken
Beyond Total Quality Management, the first and only college textbook devoted entirely to TQM, is comprised of 12 conceptual chapters and a collection of chapter-length case studies. The conceptual chapters introduce students to the philosophies, methods and tools of TQM and suggest a new paradigm for management which goes beyond TQM as it is commonly viewed today. The case studies exemplify the concepts in practice and give students a context for discussing the practical applications of TQM. While maintaining a strong customer value orientation throughout, this text addresses the entire spectrum of issues related to TQM - from human resources management and organizational culture to customer value measurement and statistical quality control. This well-balanced approach is based on sound research and consistently reinforces the crucial link between TQM and business strategy.
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Mer om Beyond total quality management : toward the emerging paradigm (1994)
1994 släpptes boken Beyond total quality management : toward the emerging paradigm skriven av Greg Bounds. Den är skriven på engelska och består av 817 sidor. Förlaget bakom boken är McGraw-Hill som har sitt säte i New york.
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Referera till Beyond total quality management : toward the emerging paradigm
Harvard
Bounds, G. (1994). Beyond total quality management : toward the emerging paradigm. McGraw-Hill.
Oxford
Bounds, Greg, Beyond total quality management : toward the emerging paradigm (McGraw-Hill, 1994).
APA
Bounds, G. (1994). Beyond total quality management : toward the emerging paradigm. McGraw-Hill.
Vancouver
Bounds G. Beyond total quality management : toward the emerging paradigm. McGraw-Hill; 1994.
