Customer Service Training
- Utgiven: 2002
- ISBN: 9781562863302
- Sidor: 212 st
- Förlag: ASTD Press
- Format: Bok
- Språk: Engelska
Om boken
"Customer Service Training provides practical, hands-on guidance to help you quickly develop customer service training. Dozens of field-tested exercises, games, activities, icebreakers and assessment instruments help you teach employees the importance of customer service and improve their performance. Contains exercises, handouts, assessments and tools to help you: create fantastic customer service to meet your specific needs, raise the bar for service excellence, become a more effective and efficient facilitator, ensure training is on target and gets results."--Publisher's description.
Åtkomstkoder och digitalt tilläggsmaterial garanteras inte med begagnade böcker
Mer om Customer Service Training (2002)
I september 2002 släpptes boken Customer Service Training skriven av Maxine Kamin. Den är skriven på engelska och består av 212 sidor. Förlaget bakom boken är ASTD Press.
Köp boken Customer Service Training på Studentapan och spara pengar.
Referera till Customer Service Training
Harvard
Kamin, M. (2002). Customer Service Training. ASTD Press.
Oxford
Kamin, Maxine, Customer Service Training (ASTD Press, 2002).
APA
Kamin, M. (2002). Customer Service Training. ASTD Press.
Vancouver
Kamin M. Customer Service Training. ASTD Press; 2002.
