Managing Uncertainty

Global recession, rebellion in the Middle East, and heartrending natural disasters in places as far apart as Japan and Haiti highlight how devastatingly surprising the world we live in can be. So how does a business construct and implement a strategy and embed a management approach that will enable it to get through uncertain times successfully? This book looks at managing uncertainty as a new business imperative. It analyses the sources and triggers of business turbulence, and explores different models for classifying uncertainty. It explores the cost of uncertainty in the shape of business disruption and lost opportunities - as well as the price paid by staff in the shape of psychological stress diminished job satisfaction, trust and commitment. It shows how embracing uncertainty can lead to greater innovation and business growth. It draws on new thinking from practitioners, academics and consultants and the experiences of a wide variety of organisations including Intel, Procter & Gamble, Siemens, Boeing, Qinetiq, Philips, China Telecom, Ford, Apple, Nokia, Mars, She and Glaxo SmithKilne."Managing Uncertainty" is aimed at business leaders and managers who are looking for new ideas and approaches that will help them to succeed in the highly uncertain times we live in today.