The Democratic EnterpriseUpplaga 1

PREFACE ONE: CITIZENS’ TALES The story of Greg Grimshaw at BP The story of Nina Bhatia at McKinsey The story of Stewart Kearney at BT The value of the Democratic Enterprise TWO: WHAT DEMOCRACY MEANS A short history of democracy The tenets of the Democratic Enterprise THREE: DEMOCRACY AT WORK Adult-to-adult relationships Individuals as investors Expression of Diverse Qualities Participation and choice Liberty without expense Accountabilities and Obligations FOUR: THE DRIVERS TO DEMOCRACY The shift in individuals The shift in technology FIVE: BUILDING INDIVIDUAL AUTONOMY The citizen investor The elements of human capital Leveraging human capital How individuals become autonomous How organizations support autonomy How organizations understand employees SIX: CRAFTING ORGANIZATIONAL VARIETY Pioneers of democracy Variety of job assignment Choice of job content Choice of training Choice of developmental relationships Choice of rewards and benefits Choice of location Choice of time The lessons of building variety SEVEN: SHAPING SHARED PURPOSE Goals Accountabilities and Obligations Trust and power EIGHT: LEADERS AND CITIZENS AT WORK The role of the leader The role of the team leader The HR role NINE: THE FIVE REASONS TO BECOME A DEMOCRATIC ENTERPRISE Employee engagement ‘Win-Win’ solutions Justice and Fairness Agility Integration