Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior; Kerry Patterson; 2005
Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior; Kerry Patterson; 2005

Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior

av Kerry Patterson

  • Utgiven: 2005
  • ISBN: 9780071446525
  • Sidor: 284 st
  • Förlag: McGraw-Hill
  • Format: Häftad
  • Språk: Engelska

Om boken

the authors of the new york times bestseller crucial conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behaviour discover skills to resolve touchy, controversial, and complex issues at work and at home now available in this follow-up to the internationally popular crucial conversations. Includes scripts modelling the best way to deal with confrontations.

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Mer om Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior (2005)

2005 släpptes boken Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior skriven av Kerry Patterson. Den är skriven på engelska och består av 284 sidor. Förlaget bakom boken är McGraw-Hill som har sitt säte i New york.

Köp boken Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior på Studentapan och spara pengar.

Referera till Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior

Harvard

Patterson, K. (2005). Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior. McGraw-Hill.

Oxford

Patterson, Kerry, Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior (McGraw-Hill, 2005).

APA

Patterson, K. (2005). Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior. McGraw-Hill.

Vancouver

Patterson K. Crucial confrontations : tools for resolving broken promises, violated expectations, and bad behavior. McGraw-Hill; 2005.

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